Your Guarantee

To truly enjoy every aspect of your journey and immerse yourself into the culture of your destination you need to be free from worry about issues such as financial security, airline operations and tour operator responsibilities.

We have been creating journeys for over a decade and many of our guests over the years have become friends, great testament, we feel, as to how our guests trust us to return again and again.

However just taking someone's word for it isn't always enough.  For your financial security we are an ATOL Bonded tour operator which means that you are protected in the event of financial failure of ourselves or an airline that we use. This bond will cover you when you book your flights through us and your journey begins in the UK.  If you are joining us from elsewhere in the world your financial security is guaranteed though our Financial Failure insurance.

For travellers booking in the UK and arranging flights independently you are protected by our Financial Failure Insurance.  The text below is the legal statement that details this commitment to your financial protection and peace of mind.  Please enquire for further details.

Panoramic Journeys Limited is a company committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, and in accordance with ''The Package Travel, Package Tours Regulations 1992'' all passengers booking with Panoramic Journeys Limited are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Panoramic Journeys Limited  This insurance has been arranged by Towergate Chapman Stevens through HCCI International Insurance Company PLC.

Policy exclusions: This policy will not cover any monies paid for Travel Insurance or any claim relating to Air Flights. Please ensure the Company you have booked with has the appropriate CAA / ATOL Bonds in place.